EditorJan 5, 20221 min13% HOUSEBUILDERS FEEL NEW CODE TOO STRICTFollowing the immense amount of work carried out by the New Homes Quality Board, we were interested in seeing the summary of responses to...
EditorNov 26, 20211 minNHO APPOINTEDThe NHQB have announced their appointment of a New Homes Ombudsman following a long tender process. The Dispute Service have been...
EditorAug 9, 20212 minSNAGGING SERVICEWe have published countless articles in our news pages about snags and snagging. It is a problem that has taxed housebuilders more than...
EditorAug 9, 20213 minQUALITY ASSURANCE INSPECTIONWe spoke in an earlier article (‘Snagging Service’) about the problems of sites that have become overwhelmed by unresolved snags at the...
EditorAug 9, 20212 minHOME DEMONSTRATIONFifty years ago, there wouldn’t have been too much to tell a buyer about their new home. The most complicated piece of technology would...
EditorAug 7, 20214 minAFTER CAREFor some new housebuilders, After Care has been more of a concept than a practical reality. Lacking a universally established...
EditorAug 6, 20212 minCOMPLAINTS PROCESSThe ability for a consumer to complain is important and, to date this has been a largely dysfunctional aspect of how the new home...
EditorAug 3, 20213 minDRAFT CODEIf you have already received and read our previous article ‘Appointment of the New Homes Ombudsman’ you will have a good understanding of...
EditorAug 3, 20213 minAPPOINTMENT OF THE NEW HOMES OMBUDSMANThe new homes sector was probably the largest market without an ombudsman. Most other related sectors are already well served – housing...
EditorNov 27, 20202 minOMBUDSMAN NOVEMBER UPDATEAfter Build have been closely following the progress of the commission and set up of a New Homes Ombudsman since we studied the results...
EditorJul 30, 20207 minDRAFT BILLPresented to Parliament by the Secretary of State for Housing, Communities and Local Government by Command of Her Majesty July 2020. The...
EditorJul 20, 20201 minOMBUDSMAN UPDATEIn the quest to establish greater control of new home quality and a better redress for the consumer, details of the new homes ombudsman...
EditorMay 26, 20202 minNEW HOMES QUALITY BOARDIn another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday....
EditorMar 9, 20205 minNEW HOMES OMBUDSMAN LATESTMany of you may recall that back in October, the Queen made a point of confirming the announcement of the New Homes Ombudsman in her...
EditorMar 6, 20202 minAFTER BUILD WOULD LIKE TO HELP YOUDevelopers need to prepare to respond to the announcement that a New Homes Ombudsman will almost certainly be appointed in the coming...