13% HOUSEBUILDERS FEEL NEW CODE TOO STRICT
Following the immense amount of work carried out by the New Homes Quality Board, we were interested in seeing the summary of responses to...
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PROFESSIONAL AFTER CARE FOR NEW HOMES DEVELOPERS
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Editor
- Nov 26, 2021
- 1 min
NHO APPOINTED
The NHQB have announced their appointment of a New Homes Ombudsman following a long tender process. The Dispute Service have been...
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Editor
- Aug 9, 2021
- 2 min
SNAGGING SERVICE
We have published countless articles in our news pages about snags and snagging. It is a problem that has taxed housebuilders more than...
51 views
Editor
- Aug 9, 2021
- 3 min
QUALITY ASSURANCE INSPECTION
We spoke in an earlier article (‘Snagging Service’) about the problems of sites that have become overwhelmed by unresolved snags at the...
13 views
Editor
- Aug 9, 2021
- 2 min
HOME DEMONSTRATION
Fifty years ago, there wouldn’t have been too much to tell a buyer about their new home. The most complicated piece of technology would...
8 views
Editor
- Aug 7, 2021
- 4 min
AFTER CARE
For some new housebuilders, After Care has been more of a concept than a practical reality. Lacking a universally established...
16 views
Editor
- Aug 6, 2021
- 2 min
COMPLAINTS PROCESS
The ability for a consumer to complain is important and, to date this has been a largely dysfunctional aspect of how the new home...
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Editor
- Aug 3, 2021
- 3 min
DRAFT CODE
If you have already received and read our previous article ‘Appointment of the New Homes Ombudsman’ you will have a good understanding of...
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Editor
- Aug 3, 2021
- 3 min
APPOINTMENT OF THE NEW HOMES OMBUDSMAN
The new homes sector was probably the largest market without an ombudsman. Most other related sectors are already well served – housing...
41 views
Editor
- Nov 27, 2020
- 2 min
OMBUDSMAN NOVEMBER UPDATE
After Build have been closely following the progress of the commission and set up of a New Homes Ombudsman since we studied the results...
6 views
Editor
- Jul 30, 2020
- 7 min
DRAFT BILL
Presented to Parliament by the Secretary of State for Housing, Communities and Local Government by Command of Her Majesty July 2020. The...
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Editor
- Jul 20, 2020
- 1 min
OMBUDSMAN UPDATE
In the quest to establish greater control of new home quality and a better redress for the consumer, details of the new homes ombudsman...
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Editor
- May 26, 2020
- 2 min
NEW HOMES QUALITY BOARD
In another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday....
3 views
Editor
- Mar 9, 2020
- 5 min
NEW HOMES OMBUDSMAN LATEST
Many of you may recall that back in October, the Queen made a point of confirming the announcement of the New Homes Ombudsman in her...
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Editor
- Mar 6, 2020
- 2 min
AFTER BUILD WOULD LIKE TO HELP YOU
Developers need to prepare to respond to the announcement that a New Homes Ombudsman will almost certainly be appointed in the coming...
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