NEW HOMES OMBUDSMAN

READ THE LATEST INDUSTRY ARTICLES
AND STORIES

Jan 5, 2022
1 min

13% HOUSEBUILDERS FEEL NEW CODE TOO STRICT

Following the immense amount of work carried out by the New Homes Quality Board, we were interested in seeing the summary of responses to...

11 views

Editor

Nov 26, 2021
1 min

NHO APPOINTED

The NHQB have announced their appointment of a New Homes Ombudsman following a long tender process. The Dispute Service have been...

14 views

Editor

Aug 9, 2021
2 min

SNAGGING SERVICE

We have published countless articles in our news pages about snags and snagging. It is a problem that has taxed housebuilders more than...

42 views

Editor

Aug 9, 2021
3 min

QUALITY ASSURANCE INSPECTION

We spoke in an earlier article (‘Snagging Service’) about the problems of sites that have become overwhelmed by unresolved snags at the...

12 views

Editor

Aug 9, 2021
2 min

HOME DEMONSTRATION

Fifty years ago, there wouldn’t have been too much to tell a buyer about their new home. The most complicated piece of technology would...

6 views

Editor

Aug 7, 2021
4 min

AFTER CARE

For some new housebuilders, After Care has been more of a concept than a practical reality. Lacking a universally established...

13 views

Editor

Aug 6, 2021
2 min

COMPLAINTS PROCESS

The ability for a consumer to complain is important and, to date this has been a largely dysfunctional aspect of how the new home...

8 views

Editor

Aug 3, 2021
3 min

DRAFT CODE

If you have already received and read our previous article ‘Appointment of the New Homes Ombudsman’ you will have a good understanding of...

3 views

Editor

Aug 3, 2021
3 min

APPOINTMENT OF THE NEW HOMES OMBUDSMAN

The new homes sector was probably the largest market without an ombudsman. Most other related sectors are already well served – housing...

40 views

Editor

Nov 27, 2020
2 min

OMBUDSMAN NOVEMBER UPDATE

After Build have been closely following the progress of the commission and set up of a New Homes Ombudsman since we studied the results...

5 views

Editor

Jul 30, 2020
7 min

DRAFT BILL

Presented to Parliament by the Secretary of State for Housing, Communities and Local Government by Command of Her Majesty July 2020. The...

2 views

Editor

Jul 20, 2020
1 min

OMBUDSMAN UPDATE

In the quest to establish greater control of new home quality and a better redress for the consumer, details of the new homes ombudsman...

1 view

Editor

May 26, 2020
2 min

NEW HOMES QUALITY BOARD

In another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday....

3 views

Editor

Mar 9, 2020
5 min

NEW HOMES OMBUDSMAN LATEST

Many of you may recall that back in October, the Queen made a point of confirming the announcement of the New Homes Ombudsman in her...

7 views

Editor

Mar 6, 2020
2 min

AFTER BUILD WOULD LIKE TO HELP YOU

Developers need to prepare to respond to the announcement that a New Homes Ombudsman will almost certainly be appointed in the coming...

6 views

THE INFORMATION AND SERVICE RESOURCE FOR NEW HOMES DEVELOPERS

READ THE LATEST INDUSTRY ARTICLES
AND STORIES

YOUR PROTECTION
Privacy
Complaints
Accessibility
General Data Protection Regulation

SUPPORT
News
Industry Data
Downloads
After Build Membership

SERVICES

After Care

OOH Emergency

Home Demonstration

Quality Assurance Inspection

Snag Management

Information Resource

Complaints Policy

TECHNOLOGY
Overview

TERMS AND CONDITIONS
Standard Service Terms

NEW HOMES QUALITY CODE
What you need to know

CONTACT US
After Build Limited
Units 1&2 Woodfield Farm Offices
Isaacs Lane, Burgess Hill
West Sussex RH15 8RA

THE INFORMATION AND SERVICE RESOURCE FOR NEW HOMES DEVELOPERS

READ THE LATEST INDUSTRY ARTICLES AND STORIES

SUPPORT News Industry Data Downloads After Build Membership

TERMS AND CONDITIONS Standard Service Terms NEW HOMES QUALITY CODE What you need to know

CONTACT US After Build Limited Units 1&2 Woodfield Farm Offices Isaacs Lane, Burgess Hill West Sussex RH15 8RA

READ THE LATEST INDUSTRY ARTICLES
AND STORIES

SUPPORT
News
Industry Data
Downloads
After Build Membership

TERMS AND CONDITIONS
Standard Service Terms

NEW HOMES QUALITY CODE
What you need to know

CONTACT US
After Build Limited
Units 1&2 Woodfield Farm Offices
Isaacs Lane, Burgess Hill
West Sussex RH15 8RA