AFTER BUILD. PROFESSIONAL AFTER CARE FOR NEW HOMES
Our approach to
your privacy.
Information we may collect
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.afterbuild.com. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. If you contact us, we may keep a record of that correspondence.
Where we store personal data
The data we collect from you will be stored on a server(s) within either the UK or the European Economic Area (“EEA”). It will be processed by staff operating inside the UK or EEA who work for us or for one of our suppliers.
Staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy. We will retain your data for 10 years. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer, and to:
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Provide you with information, products or services that you request from us
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Carry out our obligations arising from any contracts entered into between you and us
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Allow you to participate in interactive features of our service, when you choose to do so
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Notify you about changes to our service
If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this.
If you are an occupant of a property which we manage on behalf of one of our customers, we shall not use your information to provide to third parties other than to contractors providing a service at your property to remedy a build defect.
Disclosure of your information
We may disclose your personal information to third parties:
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In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If After Build Limited is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
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If we are under a duty to disclose or share your personal data to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of After Build Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will not usually incur any cost, however we may apply a ’reasonable fee’ for the administrative costs of complying with a request if it is manifestly unfounded or excessive, or if an individual requests further copies of their data.