WHO WANTS TO TALK TO A ROBOT?
Technology has revolutionised the way we do so many things and the pace at which it evolves is gaining momentum almost by the hour! But...
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PROFESSIONAL AFTER CARE FOR NEW HOMES DEVELOPERS
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Editor
- May 17
- 2 min
GREAT AFTER CARE - GETTING IT RIGHT CAN BE TRICKY!
These are challenging times. World economies are looking down, competition is up, inflation has rocketed, energy costs have achieved...
1 view
Editor
- May 17
- 2 min
FAIL TO UNDERSTAND THE RELATIONSHIP BETWEEN CUSTOMER SERVICE AND BUSINESS GROWTH AT YOUR EXPENSE!
Too many businesses think that customer service or after care is a nice thing to provide, if you can. It’s almost regarded as optional in...
2 views
Editor
- Apr 25
- 2 min
KEEPING OVERHEADS UNDER CONTROL IS MORE IMPORTANT NOW THAN EVER!
Did you know, if you’re building anything between 5 and 50 plots a year, you’re likely to be paying between 8 to 20 times more than you...
8 views0 comments
Editor
- Mar 31
- 1 min
BUY AFTERCARE OR EMERGENCY COVER ON LINE NOW
Now you can buy aftercare and emergency cover online and be set up in a matter of hours. It couldn't be simpler! Follow this link to...
10 views
Editor
- Mar 31
- 1 min
MAKE LIFE EASIER - GET THE APP!
For most new homes builders and developers, life is hectic and very often spent as much either on site or between site and the office, so...
4 views
Editor
- Nov 30, 2022
- 3 min
HAVE WE HAD BETTER ENDS TO A YEAR?
Well yes, for sure, but let’s not get down about it. It appears that 2023 could be a difficult year for house sales and that just focuses...
8 views0 comments
Editor
- Nov 30, 2022
- 3 min
WHEN DOES GREAT SERVICE START?
As a new home developer or housebuilder, where would you say great after care starts? We would say it starts before legal completion, at...
11 views
Editor
- Nov 30, 2022
- 2 min
HOW DO YOU HANDLE HANDOVERS?
One of the most common responses to this question is …. ‘We get the site manager to do it’. And our heart sinks at that remark. He may be...
6 views
Editor
- Oct 24, 2022
- 3 min
THE REAL COST OF AFTER CARE
The typical developer who manages their own after care is likely or not, spending a great deal more money in this pursuit, than they are...
11 views
Editor
- Oct 21, 2022
- 3 min
THE DEVELOPER'S DILEMMA
There are easier ways to make a living than as a property developer, particularly in today’s climate. The rewards can be significant, but...
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Editor
- Oct 4, 2022
- 1 min
APP BASED SOLUTION TO COST EFFECTIVE AFTER CARE
Our approach to providing professional, reliable after care is based on the unique homeowner app: "Managing Your New Home". Free to...
5 views0 comments
Editor
- Jul 18, 2022
- 3 min
ANOTHER BRICK IN THE WALL
You must be of a certain age to remember Pink Floyd’s epic rock opera ‘Wall’ (1979), either way, there aren’t enough bricks in this...
9 views0 comments
Editor
- Apr 1, 2022
- 1 min
NEW APPOINTMENTS AT THE NHQB
Five senior appointments have been announced today, a significant step as the organisation gears up to register developers throughout the...
19 views0 comments
Editor
- Mar 30, 2022
- 2 min
COMMUNICATION IS SO IMPORTANT
As a world we are more connected today than at any time in the history of mankind, and yet in some instances we’re still very poor at...
4 views
Editor
- Mar 30, 2022
- 2 min
HOW WE MANAGE A DEVELOPER'S CONTRACTORS
If you read our previous article on the Occupant Portal, you’ll recall that we make clear, no matter how smart technology is, it needs...
7 views
Editor
- Mar 30, 2022
- 2 min
TECHNOLOGY ALONE IS NOT THE ANSWER–BUT WITHOUT IT NO RESOURCE CAN PERFORM EFFECTIVELY
After Build has invested a great deal in technology over more recent years – but for the record, nowhere near as much as we invest in our...
3 views
Editor
- Mar 30, 2022
- 3 min
SO, YOU'VE LEGALLY COMPLETED - NOW WHAT?
Customer service (generally) in the UK does not have a great reputation. This is highlighted in research which estimates UK businesses...
3 views
Editor
- Mar 28, 2022
- 2 min
SNAG MANAGEMENT
Best laid plans and all that! Sometimes problems arise that throw an enormous great spanner in the works. We have witnessed quite a bit...
11 views0 comments
Editor
- Mar 28, 2022
- 3 min
WHAT IS A QUALITY ASSURANCE INSPECTION
Without question the single greatest difference between the new homes sector and just about any other industry you can think of is, the...
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