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The story in brief. Our background
and how we got here!

20 years ago, my business partner and I were approached by a company seeking a better way to manage new build snags.

After some dialogue we established that actually, initial snags were only a part of the challenge and that providing a more efficient way to manage the 2 years following legal completion was what was really needed.


So, we set out to create an after care service for SME house builders, based on a unique fixed-price proposition i.e., we would charge a simple fee per plot, regardless of how many defects are reported, which means that a developer understands the cost from the outset.

The service has expanded nationally and today we operate across new homes developments from the northwest to the southeast, including sizeable schemes in the major cities of Manchester, Birmingham, Bristol and London.


It turned out to be a winning idea! 

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And since 2003 we have witnessed a seismic shift in purchaser's expectations. Today, after care must be better, faster, comprehensive and more professional than ever before.

Not surprisingly, developers have found it ever more difficult to organise their own service, recognising the cost and distractions of recruiting and training staff, and finding an affordable system to manage the entire process. 


We understand their frustration. Our investment in people and technology has never stopped. The need to have the best people supported with the latest in cloud computing is largely why, forward looking developers are switching to After Build. They recognise the importance of providing their customers with a reliable, professional, after care service.


But it also has to be cost effective given the challenges of a difficult economy and constantly changing legislative landscape.

100,000 defects resolved ... 1,500 developments engaged  ... 30,000 homeowners supported ... 2,000 contractors managed!

Don't let after care become an after thought!

The earlier you can involve us in organising your after care, the better it will be.
Not just for you but for your customer too. Experience shows us time and again, that last minute
after care generally leads to a poor service and unhappy homeowners!

Who we've been engaged by.

10M Group ~ Asprey Homes ~ Barclay Firth ~ Barley Homes ~ Beattie Passive ~ Belmont Property ~ Beaufort Homes ~ BoKlok ~ Bowmer and Kirkland 

Brierley Homes ~ Buxton Homes ~ City Sanctuary Developments ~ Clarus Homes ~ Dere Street Homes ~ Donnington New Homes ~ Edgefold Homes

Galion ~ Generator Group ~ Gravel Rock Construction ~ Henry Boot ~ Hive Homes ~ JP McGuire ~ Liddon ~LIDL ~ Lightbox ~ Maven Plan

Life Less Ordinary ~ London Green ~ MUSE ~ Oakwood Residential ~ Orbit ~ Paradigm ~ Piper Homes ~ Rippon Homes ~ Rockwell ~ Rodborough House ~ Royal London

Sigma Homes ~ Sixty Bricks ~ Stratfield Homes ~ Swinhay ~ TA Fisher ~ TT Group ~ The Good House Company ~ This Land ~ TopHat ~ Waltham Forest Borough Council

Wates ~ West Hampstead ~ West India Investments ~ Wharfdale ~ Wiggett Homes ~ William George   

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