AFTER BUILD

It has become significantly harder to get a mortgage than it was a decade ago ....

One of the biproducts of providing after care is the accumulation of data. Capturing information to assist our management of new homes...

This is a desperately simple question to answer (YES of course you need to snag) and an equally difficult one to write about. Why – well...

Did you know, if you’re building anything between 5 and 50 plots a year, you’re likely to be paying between 8 to 20 times more than you...

Now you can buy aftercare and emergency cover online and be set up in a matter of hours. It couldn't be simpler! Follow this link to...

As a new home developer or housebuilder, where would you say great after care starts? We would say it starts before legal completion, at...

One of the most common responses to this question is …. ‘We get the site manager to do it’. And our heart sinks at that remark. He may be...

There is a cost to after care, it isn’t free. Any developer who believes that they can avoid this will be disappointed as the need to...

This year, and in all probability the next couple, will be transformative for the new homes sector. Despite all best endeavours from...

Olivia joined After Build in October of this year. She’s a recent graduate of Durham university and has worked on a diverse range of...

We can successfully diagnose a defect in Salford Quays from Burgess Hill or Bangkok … In April 2020, statistics released by the UK’s...

From time to time, we meet developers when they are on their knees. They pick up the phone and call us because a couple of properties, a...

As you are well aware, customers these days expect more than ever before. They want to know that you care about them and that they are...

Just like anything else a business needs to pay for … insurance, IT, recruitment, training, marketing, etc., there is a cost to providing...

Providing exceptional customer service is an essential part of your business. However, this can involve the costs of extra resources,...

As an outsource service provider we’ve heard developers concerns over outsourcing their customer care – and it’s almost always about...

And the offers just keep on coming! We’ve had such great feedback on our first January Sale Offering that we’ve decided to extend it, not...

It’s quite a time to be a house builder; the pressure of a better and more exclusive product being produced in greater volumes than ever...

It’s been an eventful growth curve, having run a pilot, launched the service, endured an unprecedented downturn and ultimately evolved to...

The new-homes sector is under no less pressure than it has ever been to grow output and improve quality. It is this climate that has...