FIXED-PRICE PROVIDES
A STRATEGIC ADVANTAGE.
The problem with traditional After Care:
It gets more expensive when things get harder.
Why fixed-price after care
provides a strategic advantage for
UK housebuilders.
More homeowner issues - more cost!
For many UK developers, after care is one of the few departments where costs can rise after the sale has completed.
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More homeowner issues? Costs increase
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More calls? Costs increase
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More coordination? Costs increase
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More contractor management? Costs increase.
In a difficult market, that is the opposite of what a developer needs.
At After Build, we take a different approach. We provide outsourced new homes after care on a fixed-price basis for the entire Builder’s Rectification Period.
This means developers know the cost before the first homeowner logs a defect.
Why does this matter?
The real challenge is not whether defects occur—they always do. The challenge is whether the cost of managing them is predictable.
A fixed-price model allows developers to:
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Budget accurately
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Protect gross margin
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Avoid recruitment of additional care staff
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Scale sites without scaling administration
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Remove the fear of a “bad defects quarter”.
The hidden cost of variable charging.
Many outsourced services charge by activity:
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Per call
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Per inspection
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Per case
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Per visit
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Per hour
That creates a misalignment. The busier the service becomes, the higher the bill becomes. Our model is deliberately different. We absorb the management complexity so the developer gains cost certainty.
But fixed-price is not just about money
It is also about focus. Site teams should be building homes, not chasing contractors for outstanding homeowner issues.
In today’s market, certainty has value.
