FIXED-PRICE AFTER CARE

WE MANAGE THE HOME BUILDER’S OBLIGATIONS

  • Homeowners – we answer their calls and diagnose their problems
  • Contractors – we raise and issue the job instruction and organise appointments
  • Emergencies – we cover out of hours
  • Reports – you have access 24/7 via the Client Portal
  • Single fixed-price per plot – no matter how many calls or jobs we handle


PRE-OCCUPATION SURVEY

AIMING FOR A SNAG-FREE HANDOVER

  • There’s nothing worse for a Home Buyer than a property with snags
  • Our survey won’t identify anything that would ‘pass’ warranty build standards
  • The report will inform your site team with photo-narrative so they can efficiently address all snags
  • Fixed-price per plot
  • No more frustrated Home Buyer


PURCHASER DEMONSTRATION

SET REALISTIC EXPECTATIONS

  • We explain the service and after care support at the outset
  • Provide a tour of the property and demonstrate systems and appliances
  • Then explain the benefits of construction and design
  • Provide Home Buyer literature and introduce the after care contact procedure
  • Finally answer FAQs


HOME BUYER LITERATURE

INVALUABLE INFORMATION

  • Good quality information well presented
  • Always the basis for conveying a ‘caring’ message
  • Explain new homes specifications, amenities, hints and tips and useful contact details
  • Expand on the after care service – what it does and doesn’t offer
  • Set out procedure for reporting issues


ESTATE MANAGEMENT

BEYOND THE WARRANTY

  • If you have apartment and communal responsibilities we can help
  • We manage planned and responsive maintenance
  • Help devise your budget
  • Collect service charge, procure and manage contractors
  • Agree site attendance programme
  • Produce full accounts and annual report

Latest News

In another critical step toward the introduction of…

Read More

It is the 15th year of the combined…

Read More
Cost Calculator

We’ve always said, it’s important to know the…

Read More

We Work With

We use cookies, just to track visits to our website, we store no personal details. ACCEPT COOKIES What are cookies?

During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.