fixed-price after care
THE INFORMATION AND SERVICE RESOURCE FOR NEW HOMES DEVELOPERS
AFTER CARE
FOR NEW HOMES
Your fixed-price After Care solution
CREATE YOUR
OWN SERVICE
Now you can specify your After Care service using our new tool 'CREATE YOUR OWN SERVICE'.
SEE OUR
NEW APP
Want to know more about how we manage homeowner's needs using our unique App?
WE CAN MANAGE EVERYTHING
WE HAVE THE BEST
SOLUTIONS
Quality after care and
professional, cost-effective management.
THE SMARTEST
PEOPLE
Warranty standards trained,
customer facing individuals with a 'can-do' attitude.
AND EVEN SMARTER
TECHNOLOGY
Latest cloud based systems with Occupant App and portal communication.
COST-EFFECTIVE SUITE OF SERVICES
WE DELIVER EVERYTHING EXPECTED OF YOU BY YOUR PURCHASER
OUR BACKGROUND
20 years ago we set out to create an after care service for small and medium sized house builders, based on a unique fixed-price proposition.
As purchaser's expectations have increased developers have found it ever more difficult to organise their own service, instead looking to After Build to manage their obligations under the home warranty.
Forward looking developers are switching to After Build to provide new homeowners with a reliable, cost-effective and professional, after care service.
AFTER CARE
As house builder you are responsible for legitimate build defects in the first 2 years following legal completion (or handover). This is known as the 'Builder's Rectification Period' and managing it is easier said than done. So, why not let After Build do it for you!
Our team of trained new home warranty coordinators work with your original contractors, under their obligations in your build agreement.
We diagnose each issue reported by the homeowner and manage the contractor to attend wherever there is an issue of failed workmanship or materials.
And we do this for a single fixed-price per plot (regardless of call volumes or issues). After Build is a national business providing after care to developers across the UK.
OTHER SERVICES
OUT OF HOURS EMERGENCY
Albeit few and far between, an emergency out of hours can be catastrophic when it occurs, often causing significant consequential damage.
QUALITY ASSURANCE INSPECTION
Nothing is worse than a new home full of snags.
Our inspection helps avoid this embarrassment and gets life off to a
great start for the homeowner.
HOME DEMONSTRATION
New homes are ever more technically complex, so what better way to start than with a professional guided tour and home demonstration?
We set realistic expectations and explain the after care process.
HOME USER GUIDE
A well written and designed HUG
is the perfect compliment to a new home.
Also, find out about
'Managing Your New Home'
PROBLEMS WITH CONTRACTORS NOT RETURNING TO CORRECT DEFECTS?
It's a major issue for many developers, often the result of a poorly written
'Build Agreement'. Take a look at our guidance notes on how to improve this.