PROFESSIONAL AFTER CARE FOR NEW HOMES DEVELOPERS
Managed by experts and supported by
advanced technology.
We register each occupant on our system so they can access a wide range of information, support, guidance and ultimately, have the ability to report problems using the Occupant Portal. All of this is achieved using our app.
The occupant portal
The homeowner can report a problem at any time of any day. They describe the issue and add any photos or even video, where it helps. If we need to ask any questions we will make contact with the homeowner, otherwise a job instruction is sent by the system to the relevant contractor.
It starts with our app
System holds the data
The system sends an email to the relevant contractor who can open it in the Contractor Portal where they can see the details of this job and any other they are responsible for.
Appointment confirmed by email
The homeowner receives details of the appointment recognising that we have avoided any times or dates they declared inconvenient.
Client reporting
The developer can access detailed reports of all activity, at their convenience, using the Client Portal.
OCCUPANT
APPOINTMENT
SYSTEM
CONTRACTOR
CLIENT
In addition to After Care we also provide these services.
OUT OF HOURS
EMERGENCY
QUALITY ASSURANCE
INSPECTION
HOME
DEMONSTRATION
