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Managed by experts and supported by
advanced technology.

We register each occupant on our system so they can access a wide range of information, support, guidance and ultimately, have the ability to report problems using the Occupant Portal. All of this is achieved using our app.

The occupant portal

The homeowner can report a problem at any time of any day. They describe the issue and add any photos or even video, where it helps. If we need to ask any questions we will make contact with the homeowner, otherwise a job instruction is sent by the system to the relevant contractor.

It starts with our app

System holds the data 

The system sends an email to the relevant contractor who can open it in the Contractor Portal where they can see the details of this job and any other they are responsible for.

Appointment confirmed by email

The homeowner receives details of the appointment recognising that we have avoided any times or dates they declared inconvenient. 

Client reporting 

The developer can access detailed reports of all activity, at their convenience, using the Client Portal.

Managing Your New Home Free app
After Build Occupant Portal User
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After Build Arrow
After Build Occupant Portal

OCCUPANT

APPOINTMENT

After Build Email Appointment
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After Build Arrow
After Build CRM System (Data-Build)

SYSTEM

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After Build Arrow
After Build Contractor Portal

CONTRACTOR

After Build Client Portal

CLIENT

In addition to After Care we also provide these services.
After Build Emergency Cover
OUT OF HOURS
EMERGENCY
After Build Quality Assurance Inspector
QUALITY ASSURANCE
INSPECTION
After Build Home Demonstration
HOME
DEMONSTRATION
After Build Home User Guides
SUPPORT AND
COMMUNICATION
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