In the quest to establish greater control of new home quality and a better redress for the consumer, details of the new homes ombudsman...

In another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday....

It is the 15th year of the combined HBF and NHBC survey for customer satisfaction. The industry has used the survey as a barometer, not...

Change is a fundamental aspect of any business. Knowing what to change and when to change it is something experience helps us to...

Many of you may recall that back in October, the Queen made a point of confirming the announcement of the New Homes Ombudsman in her...

Developers need to prepare to respond to the announcement that a New Homes Ombudsman will almost certainly be appointed in the coming...

After Build are pleased to announce that they will be working alongside Stonegate Homes to provide After Care for 73 homes across their...

There is no denying that if you’re going to spend a lot of money on something then you want it to be perfect. You wouldn’t purchase an...

As you are well aware, customers these days expect more than ever before. They want to know that you care about them and that they are...

Thankfully, towards the end of last year when heading out of autumn and into winter we were lucky to have relatively mild weather in the...

I can remember the morning of the Brexit referendum result. By 7.30am I was waiting for my colleague in a motorway services. From there,...

I want to preface this entire piece by saying up front that I have gone over to the dark side. For the first 5 or so years of my working...

Whether you are a new developer or you have been in the industry for many years even as a professional, you may find that there are...

So many people across the UK are trying to get onto the property ladder and the number of first-time buyers entering the market is...

There are many factors that are taken into account when someone buys a property and for many, location is one of the biggest things to...

Brexit has been looming for many months now and it isn’t going away. Obviously, England departing from the European Union is going to...

As a developer, you will already work with various different companies to assist with different parts of your business and you will be no...

Established in 2009 City Sanctuary are niche property developers focusing on design-led boutique developments in and around city centres....

Based in Bedfordshire, Eastco Homes deliver the very best in new homes, creating beautiful luxury homes in carefully selected locations....

Just like anything else a business needs to pay for … insurance, IT, recruitment, training, marketing, etc., there is a cost to providing...