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BUY EMERGENCY SERVICE NOW!
It's never been easier ...

Now you can get an Emergency service organised for your latest New Homes development with a simple 'click' of our site.

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See our pricing plans below to secure registration of your development.

Register your plots with a simple plot payment

Choose your pricing plan

  • VOIDS 24HR EMERGENCY

    35£
    Registration payment per plot
    Valid for 6 months
    • Unoccupied plots
    • Up to legal completion (max. 6 months)
    • Legitimate emergencies only
    • Report next working day
    • Dedicated telephone number

  • OOH EMERGENCY

    55£
    Registration payment per plot
    Valid for 24 months
    • Occupied plots
    • From legal completion (2 years)
    • Legitimate emergencies only
    • Report next working day
    • Dedicated telephone number

  • 24HR EMERGENCY

    95£
    Registration payment per plot
    Valid for 24 months
    • Occupied plots
    • From legal completion (2 years)
    • Legitimate emergencies only
    • Report next working day
    • Dedicated telephone number

All three Emergency cover plans are subject to our Standard Terms and Conditions

Got more than 50 plots?
Let us have the details and we can apply a volume discount!

What we cover

DRAINAGE AND PLUMBING

  • The toilet is the only toilet in the property and cannot be flushed manually

  • The toilet is leaking even when not in use and the leak is gushing

  • Leaking bath, shower, basin, or pipework, even when not in use and is gushing

  • External drain(s) is blocked and backing-up

  • If it is deemed that the cause of the blockage was due to inappropriate use by the occupant, the occupant may be liable to be charged for the call-out costs.

HEATING AND BOILERS

  • The boiler fails to operate between 1st October and 31st March

  • If the boiler is older than 12 months and has not been serviced, the call will not be deemed an emergency the occupant is responsible for boiler service intervals

  • If there is the possibility of a gas leak the occupant must leave the property immediately and contact National Gas Emergencies on 0800 111 999.

ELECTRICITY

  • There is no power and the consumer unit RCD switch fails to restore the power.

SECURITY

  • An exterior door is damaged compromising the security of the property

  • A double-glazed unit is damaged compromising the security of the property

  • The interconnecting door between an internal garage and the property and the garage door itself are damaged compromising the security of the property.
     

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