For many SME housebuilders across the UK, customer aftercare is still viewed as a necessary cost rather than a strategic business function.

In the UK new homes market, customer expectations have changed significantly over the past decade.

One of the biggest misconceptions we hear is: “Outsourcing after care means losing control.” In reality, many developers are not losing control of after care because they outsource it. They are losing control because construction teams are trying to manage too many non-construction activities.

One of the biproducts of providing after care is the accumulation of data. Capturing information to assist our management of new homes...

Did you know, if you’re building anything between 5 and 50 plots a year, you’re likely to be paying between 8 to 20 times more than you...

Now you can buy aftercare and emergency cover online and be set up in a matter of hours. It couldn't be simpler! Follow this link to...