Read latest industry news articles.

When it comes to customer care, there was a time when a developer could ‘wing it’! The consumer was less demanding, their expectations...

There is a cost to managing your customers which, if overlooked can quickly spiral out of control. Thinking you can cope without a...

Our partnership with Network Housing Group continues to evolve as we move into 2017, so pleased were they with our standard of homeowner...

One of the most popular publications we produce is MYNH – Managing Your New Home. This 28 page colour booklet is provided FREE to all...

Oak Tree Gardens is a new homes development in the centre of the woodland village of West Hill for the active retired. These 10 exclusive...

One of the problems we see on a regular basis is the way many small and medium size developers handle snags and defects – when they don’t...

Network Homes is a Housing Association managing 20,000 homes in 36 local authorities, mainly in London and the Home Counties. After Build...

After Build are delighted to have been engaged by H20 Urban at Marsworth Wharf, Tring. H20 are a partnership between private developer...

London Housing Group, Richmond Housing Partnership (RHP), has launched its first two sites with After Build Limited . After Build will...

A Midlands developer, Piper Homes has signed with After Build to manage its Customer Care across a range of existing schemes. All...

We’re delighted to announce that MUSE developments has engaged After Build to manage its Customer Care for all residential projects. MUSE...

There are many classic and compelling arguments for out-sourcing certain aspects of any business … not least the cost argument! After...

The game has changed and developers are on the back foot if they don’t have a robust customer service in place. Today’s average consumer...