Reduce your
post-completion
costs.
Why larger housebuilders are looking differently
at post-completion.
As build volumes increase, so do the costs and complexity of managing customers after completion.
Recruitment, management, technology, administration and fluctuating demand can create a substantial operational overhead.
What if you could ....
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Reduce cost
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Lower the operational cost of post-completion
-
-
Protect your brand
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Maintain control of the customer experience
-
-
Scale without complexity
-
Increase volumes without automatically increasing internal resource
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As build volumes increase, so does the cost and complexity of managing customers post-completion.
A difficult economy is forcing business to review recruitment, management, technology and administration - all of which create a substantial operational overhead.
Do you know how much post-completion is costing your company?
-
How much of that cost is essential?
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How much is attributable to maintaining the delivery infrastructure?
What would the numbers look like if you didn't have to carry the entire operation internally?
How to reduce overheads, improve
margin and cash flow.
What if we could ...
-
Reduce your costs
-
Lower the operational cost of post-completion
-
-
Protect your brand
-
Maintain control of the customer experience
-
-
Scale without complexity
-
Increase volumes without increasing your internal resource
-
Often it's the 'invisible' costs that make your post-completion so expensive.
And many companies are too distracted by the day-to-day pressures of residential development to know the full cost.
Traditional internal resource imposes a constant drain on your operational cash regardless of the fluctuations in demand.
After Build apply a simple Fixed-Price, per plot, over 2 years. So your costs are known and controlled, reducing cash outflow and improving margin.
Latest CRM technology to manage, measure and report defects.
Constant technology investment in MS Dynamics 365 CRM delivers high levels of convenience and control, for developer, homeowner and contractor.
Detailed comprehensive reporting means we have our finger on your pulse 24/7.
Whether you're building 500 or 5,000
homes, does it still makes sense to operate
post-completion entirely in-house?
Whatever the annual volume, your customers receive the same structured process, clear communication and consistent service.
Our scale and capability
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100,000 Build defects resolved
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1,500 Developments managed
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30,000 Homes supported
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2,000 Contractors organised
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UK national coverage
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Trained After Care Coordinators
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Formal complaints and escalation
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MS Dynamics 365 CRM platform
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FREE app to report issues
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Real time reporting
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SLA s mirror applicable warranty
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NHQB code compliant
