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Protecting your investment during the defects liability period.

Local Authorities are investing millions in new affordable homes, but many lack the internal resource to effectively manage developers and contractors during the defects liability period.

As Local Authorities increase the delivery of affordable housing through contractor-led developments, many face a common challenge:

Who manages the defects liability period once the homes are occupied?

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While housing teams may be equipped to handle responsive repairs and ongoing maintenance, defect management requires a different approach:

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  • Inspecting reported defects

  • Managing contractor performance

  • Monitoring response times

  • Escalating unresolved issues

  • Protecting contractual rights before warranties expire

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If your outsourced provider charges by activity, your costs rise precisely when operational pressure rises!

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Without dedicated oversight, defects can remain unresolved, residents become frustrated, and Local Authorities risk inheriting avoidable maintenance costs.

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How After Build can help.

After Build acts as your specialist defects management partner throughout the Defects Liability Period. We:
 

✅ Receive and manage defect reports

✅ Liaise directly with developers and contractors

✅ Track performance against contractual obligations

✅ Monitor defect resolution through to completion

✅ Provide regular management reporting

✅ Deliver a seamless experience for residents

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Our service allows your housing team to focus on tenancy and maintenance operations while we ensure contractors fulfil their obligations.

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If you are delivering new homes through development agreements, JCT contracts or Design & Build arrangements, we'd welcome a conversation.

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And we do all of this on a FIXED-PRICE basis - regardless of the volume of defects reported!

A 5 minute chat could reduce your customer care overhead
and take away the management headache.

 

No heavy sell. No demonstration. No obligation.
What have you got to lose - apart from cost and frustration?

The earlier you can involve us in organising your After Care, the better it will be.
Not just for you but for your homeowner too. Experience shows us time and again, that last minute
after care generally leads to a poor service and unhappy homeowners!

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