Protecting your
investment after the homes are occupied.
When you fund the construction of affordable housing, the investment doesn't end when the homes are completed.
For the next two years, defects, resident issues and rectification work can generate cost, management time and potential friction between the parties involved. That is where effective defects management matters. After Build provides a dedicated UK defect management and aftercare service for new homes. We manage the process from the point a resident reports an issue through to resolution — including:
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Receiving and managing resident defect reports
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Assessing and categorising defects
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Liaising with the Housing Association
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Instructing and coordinating contractors
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Monitoring remedial work to completion
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Managing resident communications
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Handling escalations and complaints
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Maintaining a clear record of actions
The result is a properly managed 2-years defects period rather than defects becoming an unmanaged drain on time, money and relationships.
Why this matters to an investor.
Your capital is supporting the delivery of the homes.
Effective aftercare helps protect that investment by ensuring that defects are identified, managed and resolved efficiently, responsibilities are clear and there is a proper audit trail throughout the process.
It also means that the Housing Association has a professional point of contact for resident issues rather than having to chase multiple contractors or parties involved in the development.
And importantly, After Build provides this service on a fixed-price basis.
That gives you greater certainty over the cost of managing the defects period rather than allowing aftercare costs to become an unpredictable overhead.
If you are funding affordable housing developments where you remain exposed to the asset after completion, it would be worth having a conversation about how the two-year defects period is currently being managed.