For a Housing Association, every new home comes with a 2 year opportunity - and a risk!
Most Housing Associations have excellent in-house repairs teams. They are skilled at maintaining homes and keeping residents satisfied.
However, managing new-build defects during the developer liability period requires a very different skill set. The challenge is simple - Not every reported issue is a defect. Some are:
-
Resident damage
-
Maintenance issues
-
Wear and tear
-
Normal settlement and shrinkage
Others represent genuine construction defects that developers are responsible for rectifying. Without specialist knowledge, Housing Associations can find themselves spending valuable time pursuing claims that should never have been raised, whilst genuine defects remain unresolved.
After Build provides specialist defect management throughout the crucial first two years after handover.
We validate defects, manage developers and protect your investment.
Why After Build is the most cost effective way forward.
A missed defect today can become a maintenance cost tomorrow. Every new home added to your stock comes with a developer responsibility period.
During this time, genuine defects should be identified, reported and resolved at the developer's expense.
The problem is that many Housing Associations rely on maintenance teams to manage this process.
Maintenance teams are excellent at repairs, however
defect management requires specialist treatment:
-
Knowledge of developer obligations
-
Understanding of warranty standards
-
Assessment of defect legitimacy
-
Evidence gathering
-
Escalation procedures
After Build acts as an extension of your team, ensuring developers rectify issues before responsibility transfers to your organisation.
The result:
✓ Reduced maintenance expenditure
✓ Better developer accountability
✓ Improved resident satisfaction
✓ Protection of long-term asset value
And the price is FIXED, regardless of the volume of issues reported.