fixed-price after care
THE INFORMATION AND SERVICE RESOURCE FOR NEW HOMES DEVELOPERS
TECHNOLOGY
Our system is second to none
Microsoft Dynamics 365
To offer a great service requires clever technology, so six years ago we made a decision to invest in the best. Our system and processes are constantly evolving and have relied upon the market beating developments made possible by this world class software.
Occupants have FREE access to a brand new App - 'Managing Your New Home' which provides invaluable information and the ability to report defects using the Occupant Portal.
Contractors jobs are detailed on the Contractor Portal where they can make all the necessary appointment arrangements.
Clients (Developers, Housing Associations and Main Contractors) can see all jobs on the Client Portal.
Access in all cases is secure and available 24/7 via any web enabled device (smart phone, tablet or PC). Not only do we operate on the Cloud for our system, but all of our telephony is also internet based.
FREE APP
To go hand in hand with the Occupant Portal, we have developed an App which is FREE to download for every new homeowner.
The App provides invaluable information plus access to the website 'Managing Your New Home' ... the easiest way to access the Occupant Portal. The App can be downloaded for from Apple Store (IOS) and Google Play (Android).
OCCUPANT PORTAL
Our enhanced portal now provides every occupant with an enhanced level of convenience. Reporting a defect has never been easier, with the ability to describe it and add photos or video.
Tracking existing defects means knowing what's
happening when you need to.
For a Demonstration use the following:
Username = Elliew@afterbuild.com
and Password = Afterbuild123!
CONTRACTOR PORTAL
This is the beating heart of operations where contractors can find details of all jobs they have a responsibility for.
An email with embedded link will take them straight to a job where they can access details and efficiently plan resource.
For a Demonstration use the following:
Username = Ashleyw@afterbuild.com
and Password = MasonMount19
CLIENT PORTAL
As 'housebuilder' you need to know what's happening, but without having to become involved. The Client Portal will give you 'real-time' access to every job logged and the actions that have been taken.
Use the scheduling tool to create reports
and analyse trends.
For a Demonstration use the following:
Username = Elliew@afterbuild.com
and Password = Afterbuild123!
OCCUPANT APP
- Free Managing Your New Home App
- i-OS and Android platforms
OCCUPANT PORTAL
- Report snags and defects
- Text description
- Attach photos/video
- Track progress
DEVELOPMENT PORTAL
- Build specifications
- Managing agent details
- Systems guide
- News updates
- Contact details
MANAGING YOUR NEW HOME WEBSITE
- Supports homeowner
- Home user guide
- How-To videos
- Warranties explained
- Help and guidance
- Warranty checklist
- All about the NHQB
CONTRACTOR PORTAL
- Job instructions
- All job details
- Access to customer photographs and video
CLIENT PORTAL
- Reports
- Performance data
- Scheduling tool
- Analysis filters