AFTER BUILD. PROFESSIONAL AFTER CARE FOR NEW HOMES
Sorry we've not been in touch!
Hello.
It's been a while since we last spoke, but, much like you, we've been exceptionally busy.
The market continues to challenge even the most savvy of developers. So we've continued to innovate, delivering a service to support developers and their customers (homeowners) in every way we can. The need for the responsible developer to provide reliable, professional After Care is greater than ever. Why?
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Because the purchaser expects it
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Because the warranty provider expects it
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Because the NHQB expects it
But above all, YOU want it to be a strong selling point for your business. In a tough market, those businesses who survive and prosper, are those who can identify some unique selling point that sets them aside from competitors ... 'service' i.e., what happens after a purchaser has purchased!
After Build manages your obligations to deliver outstanding After Care ... in the most cost effective way possible!
After Build. Working with the Developer to provide every Homeowner with exceptional After Care.
Look at the benefits!
Increasingly the new homes sector is realising the crucial importance of professional After Care. After Build's service is the number 1 solution for many developers, for many reasons, not least the fact that we're able to provide you with a 'turnkey' solution that works from day 1, with no resource or system issues for you to have to tackle.
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The price is fixed, no matter how many defects we manage
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We provide Out of Hours Emergency cover should you need it
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We're a national service
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Our team is trained to warranty build standards
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We can manage anything from 5 to 1,000 plots
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We will pick up a development with existing occupations
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Our technology is second to none
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Our track record is over 20+ years of successful service delivery
After Build. Working to provide professional,
cost-effective After Care.
Don't be fooled!
The temptation to hold back and see how you get on without After Care can be significant - because when all said and done, After Care represents a cost to your business.
But, time and again we meet developers who have tried to navigate these choppy waters, alone, and have quickly got into distress.
Homeowners are smart and demanding. They expect
to be supported and that means when they have a problem, they want to see the solution right away.
And we know how much time and effort it can take to organise contractors to resolve build defects ... this is time you don't have!
If you think After Care is expensive, NO After Care, will cost you a great deal more.
Don't all new home developers want
to make their customers happy?
Keeping the homeowner happy must be an objective shared by all parties. Here's what we do.
After Build provide comprehensive After Care (including, should you want it, Out of Hours Emergency cover), and this means:
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The homeowner contacts us (not you) when they need to report a problem
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Our trained team of After Care Warranty Controllers make sure that every issue is checked, discussed and validated as a legitimate defect
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Our system despatches the job instruction to the relevant original contractor
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An appointment is agreed using the Contractor Portal
We can also provide (subject to geographical location):
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Quality Assurance Inspections- to help eradicate snags)
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Home Demonstrations - for that professional handover
Designed for London exclusive developments,
... the last word in service.
Simply the most cost-effective After Care available to all UK developments.
A hybrid service to manage properties at developments in administration.
Reliable out of hours emergency cover for voids and/or occupied plots.
* Option to include out of hours emergency cover.
At the heart of our service, making the homeowners life that much easier, is the Managing Your New Home app.
Available in the Apple/Google store for iOS/Android phones/devices, this app provides the occupant with the ability to seek out vital information, report a defect, receive messages and be in touch 24/7 throughout the first 2 years following legal completion (the Builder's Rectification Period).
It's invaluable and unique.
Of course the overriding benefit for you and your business is our 'fixed-price' approach to After Care. We charge a single fee per plot and provide after care for the ensuing 2 years (regardless of how many defects are reported).
And this is how we're able to deliver optimum cost efficiencies for any developer!