SIGMA – Quality Homes

19th March 2019

Sigma Homes is a niche developer with a simple vision: to create stunning, individual properties for discerning buyers in the south east of England. This approach is based on over 30 years’ development experience in a region with some of the most discriminating and demanding purchasers, building thoughtfully designed residences which fuse local architectural vernacular with contemporary design and specification.

To ensure that service standards are delivered after sales, Sigma has appointed After Build to handle all warranty-based issues and manage the interface with the customer and contractors.

“We’re really excited about bringing Sigma into the fold “, says Mark Fawcitt, Head of Operations, … “and we know that we’ll do a great job.”

Sigma has engaged After Build on their current developments at Ripe, Ringmer, Barnham, Oxted, Hassocks and Fittleworth.

Outsourcing Customer Care
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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.