The daily demands of managing residential property can be significant, requiring an organised, experienced service to remove the developer from the costly chore of day-to-day involvement.

Our unique focus is fixed-price After Care i.e. managing your warranty obligations during the Builder’s Rectification Period (1-2 years). We will operate at the level required to meet your overall project needs, from early stage site involvement, through warranty and ultimately, full property management. Typically, input is available throughout the entire development journey:

Construction

There are benefits of working closely with the site team.

  • Attend project meetings
  • Site visits
  • Attend phase launches
  • Conduct Pre-Occupation Survey
  • Quality assurance
  • Contract consultancy

Occupancy

We can meet your purchasers prior to legal completion.

Warranty

After Care is at the core of our enterprise.

  • Single point of contact for all occupant issues
  • Manage defects (1-2 years)
  • Diagnose issues and raise /issue job instructions
  • Control original contractor(s)
  • Emergency out of hours cover
  • Provide site based customer care/concierge

Estate

Once the development is complete and occupied we can provide Estate Management

  • Guidance and advice
  • Provision of Estate Manager
  • Liaison and control of all maintenance contractors
  • Occupant induction
  • Collection of service charge

What After Build does – and how we do it

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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.