Niche

We have for more many years been involved in the specialist retirement sector. This has been one of the fastest growing sectors of recent times and as a consumer they represent some of the most demanding occupants. Patience and good listening skills are key to providing total support – very often an elderly occupant will involve a son or daughter or other family member to assist with day-to-day living and this can mean more than one point of contact when administering customer care resource (Builder’s Rectification period 1-2 years).

Other services

• Pre-occupation survey
• Purchaser demonstration
• Occupant group demonstrations/refreshers
• Homeowner guide
• Appliance warranty management
• Provision of site based customer care concierge
• Estate management
• Selection and management of maintenance contractors
• Collection of service charge
• Eco
• Off site construction
• One off bespoke builds