We have for more many years been involved in the specialist retirement sector. This has been one of the fastest growing sectors of recent times and as a consumer they represent some of the most demanding occupants. Patience and good listening skills are key to providing total support – very often an elderly occupant will involve a son or daughter or other family member to assist with day-to-day living and this can mean more than one point of contact when administering After Care resource (Builder’s Rectification period 1-2 years).

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