There is a difference between maintenance and defects.  After Build is heavily committed to working in this sector; most social landlords will have invested significantly in their maintenance and repairs operation, however the requirement for managing new build defects is quite different to the typical M&R criteria.

Legitimate Defects

After Build’s service applies diagnosis techniques to filter jobs therefore ensuring only legitimate defects are processed. Because of this the housing association can focus on maintenance and not be distracted by defects. Additionally services may include:

  • Pre-Occupation Surveys
  • Tenant briefings
  • Tenant demonstrations
  • Contact via HA or directly with occupant
  • Business improvement
  • Value for money

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