Every new homeowner expects a high level of service, not least those purchasing a high value property. Your chosen warranty provider will expect no more from you than any other developer, but your customer will.

Zennus

After Build’s ‘Zennus’ service manages every aspect of the Builder’s Rectification period in a manner most suited to your purchaser’s lifestyle. We take a flexible approach to your purchaser’s needs and will create a unique service to meet your specific requirements. Providing a named individual to become your sole point of contact, we will liaise with homeowner and contractor to organise work as necessary.

Our nominated coordinator will meet with your purchaser prior to legal completion and explain the layout of the property and service level they can expect.

Post occupation

A month following occupation we’ll arrange to call and meet again, to ensure all initial issues have been resolved. After 12 months, we’ll call once more to discuss any concerns that may have arisen. In between and up to the end of the second year, our coordinator will ensure daily support and a high degree of personal attention. Additionally services may also include:

  • Site based customer care
  • Estate management
  • Control of all maintenance contractors
  • Collection of service charge

Take me to  Zennus

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