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Read MoreWe may collect and process the following data about you:
Information that you provide by filling in forms on our site www.afterbuild.com. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes (you do not have to respond to them). Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.
The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
Staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer, and to:
We may also use your data, or permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this.
We may disclose your personal information to third parties:
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
After Build are continuing to provide their service through the COVID-19 crisis. Our team are working remotely to diagnose and attend to defects, keeping customers informed and keeping contractors safe. You can find more information on our COVID-19 tab.
We know that developers are being effected and we want to be able to help. If you need urgent assistance with after care or site services, we can help.
In the meantime, we encourage all clients, contractors and homeowners to stay safe.