New Homes Quality Board

27th May 2020

In another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday. The new Board will be chaired by Natalie Elphicke MP with responsibility for the quality of new build homes and the consumer’s redress. The New Homes Quality Board will:…

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It is the 15th year of the combined HBF and NHBC survey for customer satisfaction. The industry has used the survey as a barometer, not just for individual house builders but for the sector. This against a backdrop of negative media coverage with regular stories of poor build quality and…

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We’ve always said, it’s important to know the true cost of After Care. And now you can!  Click through here to get to After Build’s new cost calculator. Just input the number of plots you need to cover and we’ll tell you the total cost for a year. We’ve also…

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Change is a fundamental aspect of any business. Knowing what to change and when to change it is something experience helps us to identify. But not all businesses find it easy to abandon the ’We’ve always done it this way’ maxim and more often these are the ones who fail…

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Check out After Build’s new video. Today we’re talking about our fantastic Managing Your New Home booklets. Watch this space because these aren’t the only booklets we produce! Our A5 booklet has been honed and crafted over the last 15 years specifically with the occupants of new homes in mind.…

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After Build would like to wish a very happy St Patrick’s day to all of our colleagues in the industry. From the contractors we’ve worked with, the lyrical accent of our telephone voice over artist, or our suppliers in Dublin, we have a lot of love for the Emerald Isle!…

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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

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