Network Homes is a Housing Association managing 20,000 homes in 36 local authorities, mainly in London and the Home Counties. After Build were first introduced to Network in 2015 when providing services at the TNQ development at Colindale, NW9.
Our Homeowner Demonstration was tailored to their specific requirements and we delivered this to their shared ownership market in line with their occupations programme. One of Networks key performance indicators is ‘Customer Satisfaction’ and aftercare is not surprisingly a key part of this.
So pleased were they with our standard of delivery that, following work at Colindale, our relationship has blossomed further and we have been engaged to deliver the same service to their wider pipeline over the next 18 month phase of new-home development.
Units 1 & 2 Woodfield Farm Offices, Isaacs Lane,
West Sussex RH15 8RA
During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.
In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.
Any specific enquiries from existing clients call: 01444 230333 or email: firstname.lastname@example.org.
Enquiries from any organisation not a client but wishing to know more about our services, email: email@example.com.
We encourage all clients, contractors and homeowners to stay safe.