How The Property Management Industry Is Affected By The Growing Housing Population

29th March 2019

Across the UK, the overall population is growing considerably – which means more houses need to be built to accommodate the increasing numbers. During 2018, developers registered 159,617 new homes with NHBC, which demonstrates the resilience of the UK housebuilding industry. Between 2016 and 2041, the number of households in England is actually projected to grow from 22.9 million to 26.9 million, an increase of 17%.

 

The housing market is mainly influenced by the state of the economy, interest rates, real income and changes in the size of the population – which means the prices are constantly fluctuating. Recently, Brexit has become a very important factor in housing prices, as many business leaders and financial experts have expressed concerns about the potential consequences of a no-deal Brexit. Based on these factors, the build-to-rent initiative has become a key to solving the UK’s housing crisis – involving the construction and development of properties designed to rent out on a long-term affordable basis.

 

By working with a company such as After Build, we enable residential property developers to provide a new, improved or more streamlined service to clients without having to make an internal investment in upskilling, recruitment, or technology. Due to the increasing number of properties being produced across the UK, organisations are now in high demand for exceptional customer service solutions. As a result of this, the property management industry has evolved very quickly in recent years.

 

Often, customer service departments within organisations really feel the strain of complaints. Due to the unmanageable volume of issues, grievances become more frequent and staff are constantly having to play catch-up. Every new homeowner expects a high level of service, which is why careful planning and good communication is key to a developer’s success. Our aim is to deliver a friendly professional response to the homeowner and to unburden the developer from the daily demands of managing the occupant.

 

Here at After Build, not only do we manage the homeowner, but we take care of any contractors too. Our customer-first approach combined with an in-depth knowledge of property and a global presence enables us to deliver best-in-class customer care to clients. We are specialists in providing high-quality services through a unique fixed-price agreement, ensuring complete financial efficiency from start to finish. Our aim is to deliver a friendly professional response to the homeowner and to unburden the developer from the daily demands of managing homeowners. We promise to always put our client’s interests first and ensure that they receive the high-class service that they deserve.

 

If you require more information about After Build’s services you can telephone us on 01444 229587 or 01444 460120 or you can also complete and submit the form on our website. Include all your relevant information and someone will get back to you as soon as possible, to discuss how we can best meet your requirements.

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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.