Housing Association Expertise

10th September 2015

A fast growing sub-sector of After Build’s client base are Housing Associations. Most HAs are well resourced in terms of handling ongoing maintenance calls but this is not the same as handling new-build defects. So much so we have been engaged by organisations who recognise this and wish to keep the two elements separate.

The highly regulated nature of HA work is something we have been able to accommodate well, given the flexibility of our CRM system (Data-Build) and this coupled with Coordinator training means we have been able to create a robust and highly reliable service.

Housing Association pic
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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.