Desk

OUT OF HOURS
EMERGENCIES

WE MAKE CERTAIN THAT YOU'RE COVERED

Out of Hours emergencies are few and far between, but they do occur (around 3.9% of all defects are emergencies) so you need to know that you're covered..

If you are already taking our After Care service then OOH Emergency registration is included, otherwise, we charge a small registration fee per plot and this means we cover all genuine Emergency calls for up to 2 years

  • The service operates Monday to Friday (1700 hrs - 0830 hrs), all weekend and all bank holidays.

  • We provide your homeowners with a dedicated telephone number 

  • Where an emergency is deemed to be genuine we will deploy a contractor to address the initial problem and render the property safe 

  • We cover Drainage and Plumbing, Heating and Boilers, Electrical and Security