OUT OF HOURS
EMERGENCIES

WE MAKE CERTAIN THAT YOU'RE COVERED

Out of Hours emergencies are few and far between, but they do occur (around 3.9% of all defects are emergencies) so you need to know that you're covered..

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If you are already taking our After Care service then OOH Emergency registration is included, otherwise, we charge a small registration fee per plot and this means we cover all genuine Emergency calls for up to 2 years

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• The service operates Monday to Friday (1700 hrs - 0830 hrs), all weekend and all bank holidays.

• We provide your homeowners with a dedicated telephone number 

• Where an emergency is deemed to be genuine we will deploy a contractor to address the initial problem and render the property safe 

• We cover Drainage and Plumbing, Heating and Boilers, Electrical and Security