Category Archives: Uncategorised

Based in Bedfordshire, Eastco Homes deliver the very best in new homes, creating beautiful luxury homes in carefully selected locations. Their designs are unique and thoroughly planned for today’s modern living and lifestyle requirements. Eastco provide all the quality build standards and attention to detail that turn a house into…

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Just like anything else a business needs to pay for … insurance, IT, recruitment, training, marketing, etc., there is a cost to providing after care for new homes. You cannot successfully combine after care responsibilities with another department, as the process requires a completely unique skill set and knowledge. It…

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When purchasing a new home, the consumer has in the past possessed a degree of understanding when it comes to the finish of their new property. They understand that there will always be a few things that need further attention and as long as these are attended to promptly, they…

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In today’s house building industry, many build defect problems arise from a poorly constructed build agreement between developers and contractors. Usually in years 1-2 of the 10-year structural warranty, every developer has an obligation under the terms of the warranty that they need to provide after care. This period is…

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Residential property developers, across the country, are constantly producing beautiful and inspiring places for people to live. However, the customer service departments of these companies can often become incredibly overrun.   Managing your own homeowners post-legal completion can be a costly exercise without suitable individual resources, experience or systems –…

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Providing exceptional customer service is an essential part of your business. However, this can involve the costs of extra resources, time and money – but once done right – it will enable you to stand out from your competition. Outsourced customer care is a very efficient and cost-effective option for…

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