Articles about customer service for new property uk

Customer service for new property UK

If you are thinking of outsourcing your customer service for a new property in the UK, you need to visit the After Build website today. Based in the heart of the UK, we are an established national service provider that can provide you with a reliable and innovative property management service that will always cost less than any equivalent internal resource. We tailor each of our services to our client’s needs, always meeting and exceeding their expectations.

From unlikely origins, founding Directors Mike Probert and Mark Hicklin identified an industry with a problem, from which has evolved a truly unique solution. The prevailing USP has been fixed-price, providing every client with the ultimate in protection against rising, uncontrollable costs. This coupled with control of all original contractors has been a compelling argument for outsourcing customer service for a new property in the UK and continues to be the formula driving an efficient, reliable service.

If you work with us for your customer service for a new property in the UK, we will become your single point of contact. From there, we have a team of qualified Property Coordinators that will diagnose each issue to determine the nature of the defect. All of the details regarding the issue are recorded on our CRM system and from there we raise and issue a job instruction (if necessary) to the relevant original contractor.

Are you interested in providing the very best customer service for a new property in the UK with After Build? Please feel free to contact a member of our team today. If you require more information about high quality services, you can telephone us on 01444 460129 or email sarahp@afterbuild.com or complete and submit the form on our website.

Customer service for new build UK

Do you want to provide the very best customer service for a new build in the UK? The After Build website is the place you need to be. Based in the heart of the UK, we are an established national service provider that can provide you with a reliable and innovative property management service that will always cost less than an equivalent internal resource. We have a very dedicated team that have a wealth of experience in this industry. Our team are experts in all the work they do and tailor each of the services to to manage a wide spectrum of new home post-build needs.

When working with After Build, we will become your single point of contact and all homeowners report their problems to a member of our experienced team. From there on, our team of qualified Property Coordinators will diagnose each issue to determine the nature of the defect. All details are recorded on our CRM system and from there we raise and issue a job instruction (if necessary) to the relevant original contractor. All of the contractors we use are managed by us, as we organise each of their appointments and keep control of the workload. By doing this, we can ensure each homeowner receives prompt attention and a quick resolution to their problem.

At After Build, we hold great pride in our excellent customer service reputation as we are known for our reliability and outstanding customer advocacy as a business. All our people and systems work tirelessly to ensure a friendly yet professional response to all situations, mindful of the need to handle problems or complaints with exceptional care and skill.

If you are interested in providing high quality customer service for a new build in the UK, please feel free to contact a member of the After Build team today. If you require more information about high quality services, you can telephone us on 01444 460129 or email sarahp@afterbuild.com or complete and submit the form on our website.

Customer service for new homes UK

If you are looking for the best customer for new home purchasers in the UK, After Build is the company you need to contact today. We are an established national service provider that can provide you with a reliable and innovative property management service that will always cost less than any equivalent internal resource. All our services are tailored to each of our client’s needs, helping them manage a wide spectrum of new home post-build needs. We are experts in our work and our core service (defect management) manages every aspect of the Builder’s Rectification Period (1-2 years) in a manner suited to your purchaser’s lifestyle.

If you decide to work with us, we will become your single point of contact – all homeowners report their problems to After Build. Our team of qualified Property Coordinators will diagnose each issue to determine the nature of the defect. All details are recorded on our CRM system and from there we raise and issue a job instruction (if necessary) to the relevant original contractor. All our contractors work with us as we organise each of their appointments and keep control of the workload. We do this to ensure each homeowner receives prompt attention and a quick resolution to their problem.

Our customer service for new home purchasers in the UK is provided to our clients on a simple low cost fixed-price per plot, irrespective how many calls we receive or defects we resolve, making this simply the most professional and cost-effective way to manage your 2 year warranty obligations.  

We have been established as a business for 15 years, during which time the new-build sector has experienced challenging times.  Our people and systems work tirelessly to ensure a friendly yet professional response to all situations, mindful of the need to handle problems or complaints with exceptional care and skill. We have an excellent reputation for our customer advocacy and reliability, something we hold great pride in upholding.

Are you are interested in providing high-quality customer care for your new home purchasers? Contact a member of our customer service team today. If you require more information about After Build services, you can telephone us on 01444 460129 or email sarahp@afterbuild.com or complete and submit the form on our website.

 

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