After care Articles

Best after care for new homes

Do you want to provide your clients with the best after care for new homes? Then you need to visit the After Build website today. After Build are an established national service provider that can give you a reliable property management service.

The service will always cost less than any equivalent internal resource.

We tailor the services to our client’s needs. We help them manage a wide spectrum of new home post-build needs. We’re experts in our field specialising in defect management which caters to every aspect of the Builder’s Rectification Period. All the while in a manner suited to the purchaser’s lifestyle.

After Build provide an outstanding quality of service and furthermore, it’s a fixed price service. This means that no matter how many calls we take, or defects we resolve, the costs will be the same. And therefore, After Build’s customer care package is the most effective way to manage the two year warranty obligations.

In 2003, After Build was founded. Since then the new-build sector has experienced exceptionally challenging market conditions. Our approach is to remove the daily demands of property and warranty issues. Our people and systems work tirelessly to ensure a friendly yet professional response to all situations. We’re mindful of the need to handle problems or complaints with exceptional care and skill. We have an excellent reputation for our customer advocacy and reliability, something we hold great pride in upholding.

If you want to find out more about providing excellent aftercare then get in touch. Contact a member of our customer service team today. If you require more information about After Build services, you can always telephone us on 01444 229587.

Best outsourced aftercare

Are you looking for the very best outsourced after care? You need to visit the After Build website today. Based in the UK, we have a proven track record for providing cost-effective outsourced after care to the residential new-build sector. We have an excellent team of specialists that provide the highest quality services through a unique fixed-price arrangement. This protects our client from spiraling uncontrollable costs, ensuring transparent financial efficiency from start to finish.

In 2003, the business’s current owners founded the business. They identified an industry with a problem, from which has evolved a truly unique solution. The prevailing USP has always been to offer a fixed-price service. This provides every client with the ultimate in protection against rising, uncontrollable costs. This is a compelling argument for outsourcing after care and continues to be the formula driving an efficient, service. In the last decade and a half the new-build sector has experienced exceptionally challenging market conditions. Our approach is to unburden you from the daily demands of property and warranty issues.

Our business has evolved to look after companies just like yours. We tailor our service to meet your specific needs and then we manage your homeowners and your contractors. We have an excellent reputation for our customer advocacy as a business and have great pride in upholding this. After Build’s approach is to unburden you from the daily demands of the Builder’s Rectification period . Meanwhile we will provide visibility of all calls and actions, should you want it. Our well trained team handle each call with care and attention. We will diagnose the problem to identify where it meets the ‘legitimate defect’ criteria. Following the diagnosis the appropriate course of action necessary to close it out.

Do you want to provide the very best outsourced after care? Then you can always contact a member of the After Build team today. If you require more information about high quality services then you can telephone us.

Best outsourced after care service

If you want a business that can provide the best outsourced after care then visit the After Build website today. For more than 15 years we’ve been delivering services across the UK to enterprising house builders. From boutique builders to regional and national developers, Housing Associations, mixed-use and niche operators. We were founded back in 2003 by our current directors, Mike Probert and Mark Hicklin. They identified an industry with a problem, and then evolved a truly unique solution.

At After Build, our approach as a business is designed to unburden you from the daily demands of the Builder’s Rectification period but provide visibility of all calls and actions should you want it. Every member of our team is trained to the highest standards and can handle each call received with care and attention. From there, they can then diagnose the specifics of every issue to identify where a problem meets the ‘legitimate defect’ criteria and the appropriate course of action necessary to close it out. We even manage your original sub-contractors, taking responsibility to organise each appointment, and issuing job instructions for them to return and make good their work.

Our people and systems work tirelessly to ensure a friendly yet professional response to all situations, mindful of the need to handle problems or complaints with exceptional care and skill – so you know we are experts in the work we do. We hold great pride in upholding our excellent reputation for our customer advocacy and reliability as a business and always ensure our clients are 100% happy with our services.

Please feel free to contact a member of our team today. If you require more information about high quality services, you can telephone us on 01444 229587.

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During this difficult time After Build’s service continues as normal. Given our technology platform, the team is able to operate remotely without impacting on service levels – this includes Out of Hours Emergency cover.

In the event that a developer’s contractor is unable to attend a property (either because they are instructed not to, or because a homeowner does not wish it) the Property Coordinator will take full details of the issue, recording it on our system in readiness for making an appointment just as soon as matters return to normal.

Any specific enquiries from existing clients call: 01444 230333 or email: kerrim@afterbuild.com.

Enquiries from any organisation not a client but wishing to know more about our services, email: markf@afterbuild.com.

We encourage all clients, contractors and homeowners to stay safe.