Testimonials

Don’t just take our word for it! Use the Testimonials page to see what some of our other customers have said about us. If you’re thinking of using our service we can usually put you in touch with someone who we already work with.

We’ve been working with some of our customer for over ten years. This tells you about the relationship we have with our clients. The testimonials below will give you an insight into how much we’ve helped our these companies.

OUR TESTIMONIALS

“After Build are hard working, dedicated and provide a service we are proud of. We know that our customers are in the best hands to resolve all defects. It’s a pleasure working with After Build.”

TRAVIS BREGUET
CURO

“After Build provide a great tailored service to meet our requirements, adapting their customer booklets etc to work alongside Orbit when managing our defects on our behalf.

David who covers our areas is very helpful and works with us to update us and work together on certain cases. After Build have also attended contractor meetings with us from the start to introduce themselves and start building those relationships with the customer care teams of our 3^rd party contractors.

We’ve also had some great successes in terms of the actual work they are carrying out managing our defects – as their processes closely monitor each job to completion and within our SLA repair deadlines, which really works.”

CLAIRE RUTKOWSKI
PROGRAMME SUPPORT MANAGER
ORBIT HOMES

“After Build work along side our After Care team within a high end exclusive residential developer. They ensure all customers defects are dealt with in a timely and efficient manner. After Build are an approachable, helpful and caring company that always want the best for customers.”

ROSIE MELLUISH
BLUE CEDAR HOMES

“ I cannot fault the experience – I have had minimal contact with buyers as After
Build manage the whole process and deal with the contractor on our behalf.
There have been no complaints from buyers or the contractor and we’ve taken
the decision to use them on all sale schemes going forward.”

ANDREW CARACCIOLO
DIRECTOR
LONDON GREEN

“I would like to thank you and the team for all of the assistance given with the functionality checks and snagging conducted at site.

Can you please pass on my gratitude to Simon, Ashley and Olivia who have been instrumental with the works and have supplied great communication and evidential support throughout with regards to the defects. I really appreciate how the team showed great flexibility by locating themselves in London during the government implemented tier systems in order to comply and be available to assist with the ongoing project. ”

SIMON LAWRENCE
MANAGER – OPERATIONS
VERTUS

“Our single most effective post-build resource is provided by After Build.”

STEVE AKEJU
SPENHILL

“Hard working, innovative and a pleasure to have as partners.”

JOHN SHELBOURNE
MANAGING DIRECTOR
CREST NICHOLSON SOUTH

“Reside Developments have utilised the services of the After Build team for a number of years. We have found everyone we have dealt with operate in a very professional manner. And they helped to compliment the sale of our new homes.

Their service has been key in giving our customers comfort that there is a satisfactory service behind the scenes if problems arise.

Another positive element is the attitude of continually developing a service. That has improved significantly over the years we have been dealing with them. More than happy to recommend their inclusion in any development.”

BRETT HAMBLIN
MANAGING DIRECTOR
RESIDE DEVELOPMENTS

“We are impressed with After Build’s management expertise in this sector.”

STEVE TAYLOR
RADIAN GROUP

“Their directors are savvy and genuine – their people dedicated and enthusiastic.”

EDDIE MCGILLYCUDDY
DIRECTOR
MCLAREN GROUP

“After Build are the property company managing the defects at the above sites who do an exceptional job, I liaise and have a good working relationship with Kerri Mansell their After Build Delivery Manager and Rachel Hammond the Property Warranty Coordinator both of whom are always amenable and never fail to go the extra mile.”

IAN PRITCHARD
AFTER CARE MANAGER
CLARITAS

“Leighway Maintenance Solutions have been working collaboratively with After Build for over 2 years, we have developed a mutually beneficial working relationship with the whole team who are professional, courteous and efficient. Their methodical and clear directive enable us to understand their objectives and the standards expected to achieve effective and positive experiences for all customers. Their dedication to providing a first-class service is evident in all that they do.“