BESPOKE CRM SYSTEM

After Build has invested heavily in cloud based technology because we know its value. We understand the consumer’s expectations for ease of communication and access.

We’re now using the world class CRM software, Microsoft Dynamics 365. We’ve designed and integrated our existing data to create a sophisticated database that sits at the heart of everything we do.

Our system holds details of occupant contacts, a contractor and developer directory, as well as details of every call we take. Data-Build enables our Property Coordinators to raise and issue work instructions and so manage the entire process of defect resolution.

Clients have unrestricted access to all reported occupant issues via a secure portal, over any web-enabled device (smart-phone, tablet, laptop or PC etc.)

Occupants can report and track issues via their secure portal, over any web-enabled device (smart-phone, tablet, laptop or PC).

Soon we will be able to offer ‘Data-Build’ on licence to those who have their own internal resource but lack the technology to make it really work. For more details Email: tomjc@afterbuild.com

 

WHY IS CLOUD TECHNOLOGY IMPORTANT?

The answer is simple! Cloud hosted technology is more dependable and safer for the information it’s storing and therefore better all round.

We’ve taken steps to ensure our information is stored securely and our systems are GDPR compliant.

Customer can now have access to their information in more ways and therefore have more control over their own information.

You can read more about the benefits of our system at the Microsoft Website

Latest News

Over the first Lockdown this year, After Build…

Read More

After Build have been closely following the progress…

Read More

From time to time, we meet developers when…

Read More

We Work With

We use cookies, just to track visits to our website, we store no personal details. ACCEPT COOKIES What are cookies?

After Build are continuing to provide their service through the COVID-19 crisis. Our team are working remotely to diagnose and attend to defects, keeping customers informed and keeping contractors safe. You can find more information on our COVID-19 tab. 

We know that developers are being effected and we want to be able to help. If you need urgent assistance with after care or site services, we can help. 

In the meantime, we encourage all clients, contractors and homeowners to stay safe.