This page describes the process of After Build’s core service. Our proven aftercare model has helped many developers achieve their goals including cost saving and efficiency. 

How our process fits in

After Build’s core services are designed to fit easily into the industry’s build process. This means maximum efficiency all round. In particular, we have developed a sophisticated and proven procedure for defect management which sits at the heart of our aftercare regime.

Each service may be taken as either a stand-alone arrangement or, as a part of a programme. We fix the price in all cases which means you know and control the costs from the outset.

OPERATIONAL PROCESS

If you choose to take on all of our services then we’ll be offering you and your customers an end to end solution. We’ll arrange consultations to discuss your aftercare during the build process. We’ll support your customers through the demonstration and snagging procedures and as well as that, we’ll provide your aftercare.

We can also slot into your process with just one or two of our services. If you have a gap in your customer care then After Build can apply their expertise to help you out for that part.

Where does the developer come in?

The great thing about After Build’s management is that you can be as involved as you want to be. It suits some of our customers to walk away from their after care all together. Whereas other builders want to be very involved with every stage of the customer journey. It’s fine with us either way.

We’ve also developed our White Label service which means we can operate under your name or the name of your site. You can give customer the impression that the aftercare is still under your roof.

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