After Build delivers reliable and innovative property management. Our expertise is tailoring services to manage a wide array of new home post-build needs.
From unlikely origins, founding Directors Mike Probert and Mark Hicklin identified an industry with a problem, from which has evolved a truly unique solution. The prevailing USP has been fixed-price, providing every client with the ultimate in protection against rising, uncontrollable costs.
This coupled with control of all original contractors has been a compelling argument for out-sourcing customer care and continues to be the formula driving an efficient, reliable service.
21st CENTURY market demands
After Build launched in 2003 and in the last decade and a half the new-build sector has experienced exceptionally challenging market conditions. Our approach is to unburden you from the daily demands of property and warranty issues.
At the core of activities is customer care which meet the developer’s obligations under the Builder’s Liability period, recognising the defect management requirements of all major warranty providers.
Increasingly we find that occupants expect more than ever and, a lack lustre response will quickly lead to complaints. The recent growth in social media and the internet has made it easier for the consumer to get what they want, when they want it. Failure to recognise this will place any developer firmly on the back foot.
Our people and systems work tirelessly to ensure a friendly yet professional response to all situations, mindful of the need to handle problems or complaints with exceptional care and skill.