Handy Tips
   

Make sure you read through our list of useful facts and information.

  Boilers
   

You may need to refer to your boiler manufacturer so we have tried to make this easier for you by providing a list of popular makes and models.
  Customer Charter
   

We work hard to provide a thorough reliable service - and to this end we publish a Customer Charter defining our standards, aims and objectives.

  Homecare
   

From time-to-time you may be faced with a DIY chore that is not covered by the warranty. We provide a service to help you in just these circumstances. If you think we can help - take a look at what we do or just give us a call.

 

Guidance
   
Modern homes employ the latest technology and building materials. We have provided you with a series of guidance sheets to help you understand how your [property should be cared for.
     
    Copyright © After Build 2011

 

 

 

 

 

 

 

 

 

 

 
 
The UK's market leading specialist provider of Warranty Management solutions
 

How to report a defect

New home developers place great importance on the quality of their homes and after sales service to their customers.

To ensure a professional and timely response to any issues you may have concerning workmanship or materials After Build works on behalf of your developer to provide a total customer care service and will be pleased to deal with your call. We provide advice where required and attend to legitimate* defects that may occur during the first 2 years following legal completion. Our office operates Monday to Friday between 8.00am and 5.00pm, with a message service outside of these hours.

Telephone:-
01444 230333

Write to:-
After Build
Units 1&2 Woodfield Farm Offices
Isaacs Lane
Burgess Hill
West Sussex RH15 8RA

FAX to:-
01444 230222

E-mail to:-
defects@afterbuild.com

For speed you can use our simple report form on this website.

  


 

 

* A legitimate defect is as defined in the prevailing 10 year warranty e.g. NHBC