Homecare
   

From time-to-time you may be faced with a DIY chore that is not covered by the warranty. We provide a service to help you in just these circumstances. If you think we can help - take a look at what we do or just give us a call.

  Boilers
   

You may need to refer to your boiler manufacturer so we have tried to make this easier for you by providing a list of popular makes and models.
  Guidance
   

Modern homes employ the latest technology and building materials. We have provided you with a series of guidance sheets to help you understand how your [property should be cared for.

  Customer Charter
   

We work hard to provide a thorough reliable service - and to this end we publish a Customer Charter defining our standards, aims and objectives.

     
    Copyright © After Build 2011

 

 

 

 

 

 

 

 

 

 

 
 
The UK's market leading specialist provider of Warranty Management solutions
 

Your TOP 10 most useful things to know ...

Priority
1. Always be sure you know how to shut-off the water supply to your property - find the STOP-COCK and be certain other members of your household also know where it is.

2. If you have a GAS supply - be certain you know where the CONTROL VALVE can be located (usually in the meter box). The METER BOX is generally outside the building and you should have been provided with a METER KEY to provide you with access either in an emergency or simply to read the meter.

3. Be sure you know where to locate the ELECTRICITY CONSUMER BOX - this is the point at which mains electricity enters your property. Your supply is protected through a number of small devices that will automatically disconnect or TRIP-OUT in the event of a problem. These are particularly sensitive (for your safety) and this can happen when a light bulb blows or if you have a faulty appliance. These can be reset by returning the relevant switch to the on position.

4. Complete all appliance WARRANTY CARDS now (fridge, freezer, oven, hob, dishwasher etc) and follow the instructions for registration.

5. If you have GAS HEATING it is your responsibility to ensure that the BOILER is serviced regularly according to the manufacturer's specification - it could affect your warranty cover if you don't!

6. Familiarise yourself with the operation of the SMOKE DETECTORS and check they are working by pressing the TEST BUTTON.

General
7. As your home is lived in and heated, timber and other materials will shrink and this can cause SMALL CRACKS on wall and ceiling finishes. These cracks are not structurally significant and can be put right in the normal process of redecoration.

8. Because a significant amount of water is used in the construction of your home (cement, plaster, paint etc.) your property needs to be well ventilated to allow moisture to evaporate as the structure dries out. Leave windows or, at least, the TRICKLE VENTS (slotted vents in the window frame) open for as long as you can each day.

9. To prevent the build-up of excessive condensation while the construction materials dry out it is advisable to leave fitted wardrobe doors ajar initially to prevent MOULD on clothes from occurring.

10. Your new home will need maintaining and it is your responsibility to ensure that within the first 12 MONTHS you should attend to INTERIOR PAINTWORK and within 2 YEARS you should attend to your EXTERIOR PAINTWORK.


 

 

 



Pic: Simon Howden