One of the most commonly reported defect categories is 'plumbing'.

A loss of heating and/or hot water can be a real problem - especially in the winter months and in circumstances where the occupants of the property are either elderly or very young.

However, very often the problem can be resolved by the homeowner and there are some simple steps you can take before contacting After Build which may save you a great deal of time and inconvenience.

First of all it is always a good idea to check your 'boiler manual' which should have been supplied to you by the developer when you purchased your property. These will take you through the basics, checking the boiler and the programmer. If you haven't got a manual or think you may have mislaid it, here are some useful links to the more popular makes of system - you will find that these provide access to user instructions on line.

Baxi

Glow-worm

Ideal

Potterton

Vaillant

Worcester-Bosch