Not only do we cover your emergency requirements at NO EXTRA COST - but we also manage all defect calls from homeowners, managing your original sub-contractors too.

Take ALL homeowner calls
Our trained coordinators take all homeowner calls to diagnose the defect being reported.

Manage/instruct sub-contractors
Where we believe it necessary to carry out work we will manage and instruct your original sub-contractor until the job is completed .

FREE EMERGENCY REGISTRATION
As standard we provide full emergency cover (24/7) with NO CHARGE for registration to ensure your customer is fully supported.

Full reporting
To ensure you always know what is happening we provide detailed reports indicating every call received and the action taken.