Not only do we cover your emergency requirements at NO EXTRA COST - but we also manage all defect calls from homeowners, managing your original sub-contractors too. And for total support we provide our own operatives who will carry out any work your original sub-contractors are unwilling/able to fulfil - at NO EXTRA COST.

Take ALL homeowner calls
Our trained coordinators take all homeowner calls to diagnose the defect being reported.

Manage/instruct sub-contractors
Where we believe it necessary to carry out work we will manage and instruct your original sub-contractor until the job is completed.

Carry out non sub-contractor work
All minor / non-warranty works where the sub-contractor is unwilling/able to attend will be carried out by our own operatives.

No additional costs
All legitimate defects are covered within the fixed-price, no matter how many times we are called or how much work we do.

FREE EMERGENCY REGISTRATION
As standard we provide full emergency cover (24/7) with NO CHARGE for registration to ensure your customer is fully supported.

Full reporting
To ensure you always know what is happening we provide detailed regular reports indicating every call received and the action taken.